If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.
I ran into this new to me file format today trying to print colour images.
.heic = High Efficiency Image File Format. Apparently if you double click them they turn into a JPEG format.
The images were taken from the latest Apple iOS15 phone.
Windows 11 Photo viewer would not allow me to selct the OEM print driver that I wanted to use. I could only use a generic Windows print driver. The customer was complaining that flesh tones were blotchy red.
Looks like you need an official app to add HEIF to Windows Photo Viewer :
HEIF Image Extension - Microsoft Apps
https://apps.microsoft.com/detail/9pmmsr1cgpwg
The HEIF Image Extension enables Windows to read and write files that use the High Efficiency Image File (HEIF) format.
A video extension package must also be installed in order to view images that are stored in the HEIF file.
The HEVC Video Extensions package must be installed in order to view images stored in HEIF files that use the .heic, .hif or .heif file extensions.
The AV1 Video Extension package must be installed in order to view images stored in HEIF files that use the .avif file extension.
It's free contrary to the HEVC extension.
I don't see how it's going to be popular (I've never heard of it before) when AVIF is already struggling (and we don't talk about WebP).
I ran into this new to me file format today trying to print colour images.
.heic = High Efficiency Image File Format. Apparently if you double click them they turn into a JPEG format.
The images were taken from the latest Apple iOS15 phone.
Windows 11 Photo viewer would not allow me to selct the OEM print driver that I wanted to use. I could only use a generic Windows print driver. The customer was complaining that flesh tones were blotchy red.
¡°I think you should treat good friends like a fine wine. That¡¯s why I keep mine locked up in the basement.¡± - Tim Hawkins
I think the .heic files are being automatically generated by a new, latest iPhone 15 setting.
I did remotely install IrfanView on the customer's Windows 11 Home computer. The customer connects fron her iPhone via USB cable to see the images and select what to print.
The images on her computer I can open in IrfanView no problem.
The images on her iPhone resisit being opened in IrfanView.
This is not the default format on iPhone, your customer purposefully choose this format (like on Android you have to select HEVC H265 instead of the standard H264 for movie recording).
Utilisation de fichiers multimedias HEIF ou HEVC sur les appareils Apple - Assistance Apple (FR)
Also yes browsing and opening files from a phone plugged in USB is a mess on Windows (probably because it's still using this old MTP protocol but I'm not an expert)
Media Transfer Protocol - Wikipedia
I think the .heic files are being automatically generated by a new, latest iPhone 15 setting.
I did remotely install IrfanView on the customer's Windows 11 Home computer. The customer connects fron her iPhone via USB cable to see the images and select what to print.
The images on her computer I can open in IrfanView no problem.
The images on her iPhone resisit being opened in IrfanView.
Irfanview does not currently support the .heic container format. The files on the computer were probably converted when downloaded. This might help. What is HEIC file, and how to convert HEIC to JPG?
A big part of the problem with this customer is the user is not tech savvy.
Part of the struggle is getting .heic photos from her iPhone into her Win 11 PC.
Her current process is a multi step and involves a USB cable.
I think using iCloud as in this video will help simplify the process.
How To Transfer ANY FILE Between iPhone and Windows PC (FREE!)
How To Transfer ANY FILE Between iPhone and Windows PC (FREE!) - YouTube
The customer is one woman business that is a craft retailer that does craft shows that needs to print good quality images from her iPhone 15. Buying a Colour A3 laser copier is a big expense for her and she has high expectations.
A big part of the problem with this customer is the user is not tech savvy.
Part of the struggle is getting .heic photos from her iPhone into her Win 11 PC.
Her current process is a multi step and involves a USB cable.
I think using iCloud as in this video will help simplify the process.
How To Transfer ANY FILE Between iPhone and Windows PC (FREE!)
How To Transfer ANY FILE Between iPhone and Windows PC (FREE!) - YouTube
The customer is one woman business that is a craft retailer that does craft shows that needs to print good quality images from her iPhone 15. Buying a Colour A3 laser copier is a big expense for her and she has high expectations.
If she is wanting good quality prints,she needs to get a good quality color printer.
Comment