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I was wondering if anyone has had success or know what I can do to help a client print on paper thicker than 80lb bond. The customer is a restaurant and they would like to print their NICE Menus on paper closer to 100lb bond. I called Konica and they said they couldn't help as the machine was only rated up to 79.75lb paper
Any help would be appreciated other than getting a different machine or telling them they need to go to a Printing Company
I have customers running 100lb bond, post cards, etc through the manual feed tray set for "thick 3". Of course it will only hold around 100 sheets at a time. Keep in mind running a lot of thick paper greatly reduces the life of fuser.
I have customers running 100lb bond, post cards, etc through the manual feed tray set for "thick 3". Of course it will only hold around 100 sheets at a time. Keep in mind running a lot of thick paper greatly reduces the life of fuser.
+1 to this.
If it's that thick, feed it in via the bypass. It's harder for paper that thick to make it up and out of a tray. Bypass is a better path to take. Setting the paper thickness setting on the tray in copy mode and on the PC's driver is really important (assuming they are printing them from a computer).
Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 5 years.
as thick 4 on bypass tray.
What would be 100lb in g/m2 375 is way to much imo.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
as thick 4 on bypass tray.
What would be 100lb in g/m2 375 is way to much imo.
There is no thick 4 setting on "i" series manual feed tray. Don't know much about the conversion to gsm but like I mentioned in prior post I have customers running 100lb bond as well as thicker card stock through manual feed tray set to thick 3.
I thank you all for the responses on this thread and apologize for my absence.
I was hoping an update of the firmware could help me out, given that I can't seem to activate the checkbox to activate SSL/TSL in the "socket setting" on the Webinterface. My hopes lie on that checkbox. I know it sounds gullible, but activating the checkbox on a different printer (different manufacturer) turned out to be the solution.
I also forgot to mention, but the problem I'm facing occurs during scaning. Printing works fine, but as soon as I scan a document and want the scan sent as a .pdf on my mail address, I'm greeted with the error code 32 and the description "forwarding error".
Nothing changed in the network. IP, DNS, Gateway, as well as the server's IP have not been touched to my knowledge.
I once again appreciate you for your time and effort.
Asothers have said set thick 3 on Bypass. You could also up the fuser temp in CE mode & slow down the fuser rotation speed.
One point to note the fusers on the i series do not give such good performance compared to the previous 8 series devices.
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If you have trouble feeding thick paper in bypass make sure the one-way gear that drives the pickup roller is on correctly. Easiest way to tell is roll the pickup roller, the bottom of roller should free spin when rolled toward machine and lock when rolled away from machine . There is also a different seperation pressure spring to assist with thick paper. Attaching bulletin about spring . Adding picture of one-way gear . You access it by removing the pickup and feed roller. Just be careful when you remove the feed roller, there is a pin in the shaft and could fall out. I place paper in the bypass tray as a precaution .
You could also up the fuser temp in CE mode & slow down the fuser rotation speed.
As you probably already know thick settings does exactly that, increases temp and slows speed down. If you change in CE mode it will change all paper trays.
There is no thick 4 setting on "i" series manual feed tray. Don't know much about the conversion to gsm but like I mentioned in prior post I have customers running 100lb bond as well as thicker card stock through manual feed tray set to thick 3.
I know what I'm talking about.
There is Thick 4 on C250i. There are separate settings for fusing temperature and type of papers in service mode.
So one can up fusing temperature for Thick 4 placed on bypass tray by up to +10C additionally.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
You could also up the fuser temp in CE mode & slow down the fuser rotation speed.
As you probably already know thick settings does exactly that, increases temp and slows speed down. If you change in CE mode it will change all paper trays.
As per the post above 'There is Thick 4 on C250i. There are separate settings for fusing temperature and type of papers in service mode.
So one can up fusing temperature for Thick 4 placed on bypass tray by up to +10C additionally.'
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
There is Thick 4 on C250i. There are separate settings for fusing temperature and type of papers in service mode.
So one can up fusing temperature for Thick 4 placed on bypass tray by up to +10C additionally.
Good to know. I didn't see thick 4 on "i" series but I looked in user manual and may of missed it. With thick 4 100lb bond should be no problem. 100lb bond is working fine on thick 3 for my customers, this I do know for sure.
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