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Has Brother stopped supporting the CC4 scan utility??
the customer told me the scan app stopped working. the red CC4 box is missing. i found it in Brother apps but it wont open.
they told me that when they called Brother tech support, they told them that there was an issue with the license with Adobe, and that the CC4 wont work anymore, that they have to use the ? iprint and scan.
they use PC computers, so maybe i am forgetting the correct name. but that doesn't work they way they want it to.
Has Brother stopped supporting the CC4 scan utility??
the customer told me the scan app stopped working. the red CC4 box is missing. i found it in Brother apps but it wont open.
they told me that when they called Brother tech support, they told them that there was an issue with the license with Adobe, and that the CC4 wont work anymore, that they have to use the ? iprint and scan.
they use PC computers, so maybe i am forgetting the correct name. but that doesn't work they way they want it to.
does anyone know if this is true about the CC4?
thank you very much.
Try i print and scan indeed. Control center is outdated app.
Recently we have a lot of problems with scanning because of M$ did something on their part with updates.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
ok, thank you. they didn't like how something like all the scanned documents didn't land at the same file, or maybe separate, as needed for court files and ? uploads.
I don't understand. They have missing features from cc4 or they don't know how to work with i print and scan?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
she showed me. apparently, when they scan into CC4, there are headings for the huge court files. she showed me that with iprint and scan, its just all the PDF files. so they have to go in and make individual names for the various topics on the court documents.
now that i am writing this, i don't know how any scan app would know what titles to put on sections of a 100 page scan.
so ill have to ask for clarification.
apparently CC4 and Windows 11 version 24H2 causes a issue with CC4 and its not opening any more. on the other computers there, it will, but i wasn't able to see what version that was. the old Windows 7 also works, but that is a slow POS.
i read on the web that the version 23H3 works, and it may be possible to roll it back. but they were busy and i didn't want to mess up the system.
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